FAQs

Technical Questions

 
Are your products compatible with QuickBooks 2009?

All CCRSoftware products that integrate with QuickBooks work with the US versions of QuickBooks® Pro/Premier 2009 and Enterprise 9.0. If you have an older version check the requirements information on the product information page. For Canadian and other non-US versions see the notes below

How about Windows Vista?

The most current versions of our products will run on Windows Vista as long as you have the US version of QuickBooks 2007 (or Enterprise 7) or later. Older versions of our products might not work on Vista - please upgrade your product if you are having problems (and upgrades are free!). We also support Windows XP Pro and Windows Server. Please Note that you must have UAC (User Account Control) enabled in Vista for our products to run. QuickBooks specifies that UAC is required to be able to use all features, and QuickBooks integrated applications all require this feature.

Our products support the 64 bit version of Windows Vista.

Will your product be compatible with future versions of QuickBooks?

We expect that our products will remain compatible with future releases of QuickBooks, although we cannot guarantee that. Intuit has been very careful to design the programming interface to QuickBooks so that if you follow their guidelines, a program that works with a current version should remain compatible with future versions. We follow those guidelines VERY carefully. As an example, when we released a product based on the 2005 version of QuickBooks, it continued to work without requiring any modifications with the 2006 and later versions, even though there were massive internal changes to the QuickBooks database. So, we expect that all of our products will remain compatible with future releases of QuickBooks. We cannot guarantee this ourselves, however, as we cannot control what Intuit does with QuickBooks when new releases come out. At this time it is their stated policy to maintain "forward" compatibility.

How do I know if I need the "Microsoft .NET Framework"?

All CCRSoftware programs require the Microsoft .NET Framework to be installed. Some products require different versions of the .NET Framework. When you run one of our installation programs it will check to see if the proper version is installed, and if it isn't the installer will add it for you. If you have QuickBooks 2005 through 2007 (US) then QuickBooks has installed the .NET Framework version 1.1 for you already. If you have QuickBooks 2008 (US) or later then QuickBooks has installed the .NET Framework version 2.0 for you.

Will your products work with Non-US editions of QuickBooks?

There are many different national versions of QuickBooks - US, Canadian, United Kingdom, Australian and others. Some are versions of the US product that were "spun off" many years ago and are quite different than the US version. Some versions are much more closely related to the US version, but that gets complicated.

CCRSoftware products will only work with the US and some Canadian and UK editions. If you have any other national edition our products will not be compatible.

Information on product compatibility is listed with each of our products in the System Requirements page.

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